Regional Sales Representative, Account Executive,

• Carry out ongoing research in order to evaluate product demand, new market segments opportunities.
• Establish durable partnership relationship and alliances with manufacturers of the firm‘s activity field.
• Interact with US, European client through verbal and written communications. Present company products and delivery conditions, conduct negotiations and sign business contract.
• Develop marketing and sales strategy and tactics to result in maximizing profitability.
• Monitor and supervise import and export activities and provide guidance and direction on an on-going basis.
• Interaction with a customs office and logistical structures.
• Report to the company managements all details on company operations and financial performance.
• Consistent evaluation of market conditions and trends.
• Assist in administrative and logistical arrangements related to the export activities. Prepare commercial offers and official responses to the inquiries.

• Developed and maintained client database and prospects, with targeted focus on customers from Russia, Ukraine, Georgia, Armenia and other Eastern European countries.
• Focused on total customer satisfaction and provided clients with accurate information in a timely manner.
• Maintained an owner follow-up system that encourages repeat and referral business.
• Created new advertising strategy in mass media for customers from former USSR.
• Developed buyers by maintaining rapport with previous customers, suggesting trade-ins, greeting droppings, responding to inquiries, recommending sales campaigns and promotions.
• Introduced customers to the service department to emphasize quality and efficiency of the service, repairs and maintenance.
• Demonstrated trucks by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
• Reported to the Branch Manager regarding objectives, planned activities, and executions.
• Cooperated with international trade companies for export orders.

Key Accomplishments:
Expanded ethnic customer database with clients from former USSR (Russia, Ukraine, Georgia, Belorus, Armenia), and other Eastern European countries.

• Held management responsibilities for 6 sales representatives of retail department including hiring, training.
• Managed customer service staff responsible for processing incoming orders, coordinating shipments, and handling incoming calls from customers and the field sales force.
• Prepared sales objectives, daily/monthly sales reports (on sales; clients; accounts payable and accounts receivable).
• Approved contract terms and conditions, prices for the merchandise and services.
• Interacted with other Sales Managers, transportation, storage, and logistics departments.
• Prepared sales forecasts for proposed new products.
• Conducted new product training for the sales force.
• Created and presented Monthly, Quarterly, and Yearly Business Plans.

Key Accomplishments:
Implemented a number of techniques to improve the work of department. Contributed to development of new products and services. Increased sales dynamics by 10% a month and trade margin up to 37% in retailing.

• Carried out research of the electrical equipment market.
• Negotiated with clients, worked with contracts and other documents.
• Responsible for order receipts, fielding and answering heavy volume of questions from clients.
• Provided customer support via email and phone.
• Worked out price and product line strategies.
• Analyzed business competitors and market needs.
• Prepared daily/monthly sales reports (on sales; clients; master-planning; accounts payable and accounts receivable) and sales forecasts.
• Evaluated electrical equipment market needs and recommended products and services based on customer requirements.
• Carried out sales presentations and demonstrations to maximize sales performance.
• Marketed a new product to replace an existing product increasing annual unit sales.
• Formally completed “Advanced sales and marketing” course to improve on my sales abilities.
• Provided on/off site training of clients on product use.

Key Accomplishments:
• Successfully established relationship with new retail and wholesaler clients in multi-region territory. Optimized product range and price strategy that led to increase in sales by 10% a month. Received company’s numerous “Salesman of the month” awards while employed.