Sales manager

• Sell hotel guestrooms groups, catering services, and banquet facilities through direct client contact to maximize total rooms revenues and profits.
• Responsible for individual travel including knowledge and experience in consortium, business travel, FIT and wholesale markets.
• Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met and exceeded.
• Develop and maintain relationships with key clients in order to produce group and/or convention business.
• Negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.
• Confirm in writing to the client all requirements via sales contract.
• Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.
• Assist the Director of Sales with the implementation and achievement of the Sales Marketing plan.
• Attend and represent company at trade shows and city-wide conventions.
• Respond quickly to guest requests in a friendly manner.
• Follows up to ensure guest satisfaction.

• Ensure that all employees are trained for their positions to maximize service, production and efficiency
• Conduct employee performance evaluations as prescribed, control staffing
• Maximize profits and control costs
• Manage property operations on a day to day basis to assure optimum performance and continual improvement in guest service, employee professionalism and performance, sales/marketing, property appearance, and profit
• Ensure the property is well maintained and that all mechanical equipment is in good working order
• Responsible for the preparation of property budget and forecasts.
• Coordinated and implemented sales and marketing activities for the property